Please Know Your Online Courtesy

Updated: Nov 7, 2019


Imagine yourself sitting in front of your computer, opening up a reply from an e-mail you sent. You're having very high exceptions for a positive response from the recipient after sending them some positive news from a very reputable source without any shortcomings if they were to re-post the information on their website.

But instead, they replied awfully negative about it and claimed that you were completely lying about the pros of your suggestion and blamed you for their problems. They then decided to take it a step further by blacklisting your e-mail even though you weren't planning on e-mailing back to them again.

All that's in your mind was how angry you were at them for calling you a liar after putting so much time and effort in your free time and finally receiving good news just when you were about to give up.

But then, you think to yourself why you're spending so much time focusing on that negative energy on something you find so silly. You laugh it off instead and you move on.

This is what happens when you unknowingly interact with someone online who hasn't developed the proper business etiquette when you expected it.

So a little while ago, I was e-mailing people to pitch for a story. It was to help my collaborator get more recognition online which would mutually benefit us for any future independent projects.

Using the chrome extension Streak, I had the ability to see whether the e-mails I sent were opened or not, when they opened it, and how many times exactly they opened it with the possibility to see which device they opened it on and where.

Usually, I would expect this type of response from people who decided to reply back to my e-mails which are typically warm and modest greetings that are straight to the point.



However, there was one particular case where a person opened my e-mail twice, the same day I sent it and the next day.

Typically, when a person opens an e-mail at least twice, they would express interest but the fact that they haven't taken any action yet means that they're still contemplating about it.

I e-mailed this person a follow-up about two weeks later due to schoolwork (Note that don't ever e-mail a person a follow-up two weeks late. Do this a week at most, a few days earlier if possible).

Instead of expecting a positive response, I actually received a negative reply from this person who blamed me for their problems when I only provided suggestions, even from a reputable source that is equal to HuffPost's level in terms of topic and branding me as a liar while blacklisting my e-mail.

Furthermore, they did what I asked but they didn't bother telling me about it since they expected for me to find out for myself. Not only is this inconvenient for me but this is improper business etiquette for wasting both our times.

Their fallacy in their argument was actually an inconsistent comparison. They compared their small website, A, to a much larger, reputable website, B, and thought that their website should have the same traction as B which it didn't.

And in my mind, I'm like, "Really dude?.. Did you really put that much negativity into that e-mail?.."

It was unfortunate I couldn't e-mail this person back, even though I could technically use another e-mail. It wasn't worth the time and effort.

Honestly, this exact meme was going on in my head but replace a bunch of these words:


Okay, listen here you little sh*t. I am a f**king STEM major and my bio classes are killing me everyday. I spent every goddamn night studying for these conceptually difficult exams and I have already withdrawn one school quarter once so does it look like I have time to check out your sh*t? I am trying to achieve my dreams of making a living from a different perspective using sh*t I learned from successful people so I don't have to live by my expectations from my parents of working as a pharmacist. You say anymore dumb@$# sh*t, I swear on my permanently damaged brain that you will regret wasting both of our times together. Might as well call my frontal lobe "your husband/wife" cause you're gonna wish you cut off your ears.

It's true that I said that I was a fan of their content. I do like it but they just disregarded the fact about it.

Just because I'm a fan of Wong Fu Productions on YouTube doesn't mean I have time to check it out their latest video. Just because I'm a fan of some other YouTubers doesn't mean I'll get notified every time they release a new video. Life is seriously keeping me busy so I don't have time to check everything out! (It's bad and also rude to assume.)

The thing here is that instead of wasting their time replying back and blaming their problems on me, they could've utilized that time and energy to reflect on how to improve getting more visitors to their website.

There's a ton of factors to it: tags, keywords, other factors of SEO, and mostly external actions which is provided by outside knowledge and online tools (along with the 80/20 Rule).

The unnecessary actions that this person did is a perfect example of being a hater on success (after I brought in about 25,000 views within 48 hours for my collaborator). Whenever you start bringing in success, you will always seem to grow haters on you for whatever reason, good or bad.

In my opinion, it's good to have haters even though they give out a lot of negativity. Since they're the ones that give you the most attention, they're actually your biggest "fans." And when you get more attention, the more you increase your presence online, even possibly as a brand if you're planning or currently building one.

And as crazy as it sounds, I really value my haters and you should too if you ever have the chance. After all, you don't have the time in your life to spend it on negative energy.

It is very possible to convert them into your admirers if you manage to continue doing enough good. Be modest about it when it happens instead of creating more haters for the wrong reasons.

I thought about making this as a video but it seemed better to be in written format. I will probably make something similar to this in video format in the near future though! Until then...


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